WEBDAV Client Programs not working.

[baronalloway]

Hi.

I've installed OwnCloud on my hosting (Netfirms) using the install-owncloud.php file. Everything seemed to work correctly.
The issue is that I can't seem to connect to the server through a WEBDAV client (Mac Finder or PC 'Map Network Drive'). I've tried going to http://example.com/remote.php/webdav in my browser and I was able to login and view the files.

However, Finder gives me the following error when trying to connect; similar error on windows, screenshot below.

Any suggestions?
Thanks.

[PVince81]

We need logs. Please use the issue template: https://github.com/owncloud/core/blob/master/CONTRIBUTING.md

[PVince81]

Did you put "http://example.com/" or "example.com" in the field ?
I believe that if you just put "example.com" it will default to HTTPS.

[baronalloway]

@PVince81 I attempted with HTTP and HTTPS and received the same result both times.
Please view the report below.
I think the issue may have to do with what the Mac console is printing after the failed connect.
Thanks!

Steps to reproduce

1. "Connect to Server" in Finder
2. Enter server name and credentials

Attempted with both Http and https

Expected behaviour

Webdav connection should be opened.

Actual behaviour

Finder gives notification that it cannot connect (screenshot below).

Server configuration

"Netfirms" Web Hosting
PHP version 5.3
Owncloud version: 6.0.2(stable)
SQLite configuration
OwnCloud version
Fresh install via Webinstall file (install-owncloud.php)
No activated apps

No external storage.
No encryption

Client configuration

Browser:
Mac OS 'Finder'
Cyberduck also attempted

Operating system:
OSX "Mavericks" 10.9.2

Logs

Browser log

Mac Console: 
Mar 26 10:33:19 Baron-Alloways-MacBook-Pro-2.local webdavfs_agent[10537]: network_mount: WebDAV protocol not supported; file: /SourceCache/webdavfs/webdavfs-352.90.1/mount.tproj/webdav_network.c; line: 3095

Owncloud log

The following is repeated over multiple times in the log

Warning -   OCP\Share - Sharing backend OCA\Contacts\Share\Addressbook not registered, OCA\Contacts\Share\Addressbook is already registered for addressbook
Error    -PHP - Directive 'register_long_arrays' is deprecated in PHP 5.3 and greater at Unknown#0  

Any help would be greatly appreciated!

[PVince81]

That issue in the Mac Console seems to show that something is wrong indeed:
Mar 26 10:33:19 Baron-Alloways-MacBook-Pro-2.local webdavfs_agent[10537]: network_mount: WebDAV protocol not supported; file: /SourceCache/webdavfs/webdavfs-352.90.1/mount.tproj/webdav_network.c; line: 3095

@dragotin have you seen this before ?

[PVince81]

@georgehrke can you try this out on your Mac ?

[georgehrke]

works fine for me; could be a server config issue.
can you please:

• try to browser http://example.com/remote.php/webdav in your webbrowser
• check if the sync client works

[baronalloway]

@georgehrke

1. the web browser authenticates with username/password, and then shows me the directory of files. It is definitely working ok.
2. The owncloud sync client works as well.

[PVince81]

This rather looks like a client side issue, not related to ownCloud.
Or is there anything that the ownCloud WebDAV interface should return to make these Mac clients work ?

[dragotin]

maybe @felixboehm can help?!

[ghost]

Hi,

just a side note to the two errors posted by the OP:

The first one is fixed in ownCloud 6.0.3. To fix the second one you need to remove the register_long_arrays directive from your php.ini PHP config file.

[PVince81]

Any update on this ? Any luck with OC 7.0.3 ?

[PVince81]

Closing due to inactivity.

Please try again with OC 7.0.4 or OC 8.0.0.
Feel free to reopen if you still see this issue.