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OwnCloud service available through browser, but unavailable to desktop client #4262
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i have the same issue on a linux machine with latest client and server installed. |
Did you try with 2.1? https://owncloud.org/install (soon available through auto-updater) |
i tried it right now with the newest version available on owncloud.org (2.1.0, build 3.12), but still it doesn't work. which log files could help here? |
I think the new desktop sync client (2.1.0 build 5683) magically solved the problem. I am not certain that daandres is experiencing the same problem. I do not receive any message that credentials are wrong. I did not receive any message, just the ownCloud sync client searched for changed files and eventually stopped with the logged error messages I copied into my first post. After some time, ownCloud sync client began searching again and repeated the error. daandres, you might want to raise your issue in a separate post so you can get help with your specific problem. thanks for the suggestion, danimo |
As suggested on the forum I have the similar issues both with 2.0.2 and with 2.1.0 clients. Changed the actual address to https://address/ QHttpNetworkConnectionChannel::_q_error(QAbstractSocket::SocketError) QAbstractSocket::RemoteHostClosedError QSslSocket(0x98fb8f8) QObject(0x0) 0 false 3 0 QAbstractSocket::ConnectedState |
i had an other issue. i had a deeper look in my configuration and tried with pure webdav. it also didn't work. Therefore I checked what else I had chenged since I upgraded to the neweset OC Server version. |
If that would be the case Nginx users are screwed for the time being since they rely on php-fpm |
Ok, so I closed my issue too soon. I have the latest versions of ownCloud desktop client and server, but I still eventually receive: some/file/name.ext - server replied: Service Unavailable. I tried deleting the files the program stopped on with this message, but to no avail. A new file will be found to throw this error. Any suggestions? |
So I decided to try downgrading to an older version of desktop sync client (v2.0.0 build 5423) and now everything works just fine for me. This must have been something with newer versions. For those interested, here's how to prevent ownCloud from automatically updating: https://doc.owncloud.org/desktop/2.0/autoupdate.html |
then why close it? The bug is still there that an older version doesn't have it doesn't mean it's solved. It just confirms the bug actually. |
There were no responses to my messages, so I gave up. But you're right, I will leave it open. |
What is important are the messages before that
This is a server issue. Have you checked the server's |
Hi guruz. I will look at my server log, but the message below is from my desktop sync client. Please note that I was forced to upgrade to v2.1.0 even though I added the registry keys to prevent this from happening. The following message repeats over and over again in the desktop log. Also, please note that I have at least 6 other machines with desktop v2.1.0 that currently have no trouble syncing with the server. One of those other machines which is working fine even syncs to the same account as the the one that is throwing the following error:
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Any news from you here? |
Hello Guruz, I had to move on from this issue and I have just been using the web interface which works fine. Just to reiterate, the desktop client works just fine on several other computers, just not the one. Since my server log file is massive (~1.3 GB), I've only copied a few fatal errors from the log after the sync client gives up (see below). I do not have a clue if they are related to this issue. Thanks for looking into this. Dan
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Any news from you? |
Sorry for the delayed response.... but I have since upgraded to server v9.0.2 and migrated from SQLite to MySQL thinking that may have been the issue, but it persists. Using desktop client v2.1.1 (build 5837). Using Apache v2.4.16. But I have isolated the error to this:
Any thoughts on what might be causing this error? Thank you. |
You might have luck trying in the forums... CC @schiesbn |
Hi Guruz. The forum directed me here: https://forum.owncloud.org/viewtopic.php?f=14&t=31882&p=102894#p102621 |
@dstolz Apparanetly owncloud/core#24676 (comment) might help. |
Assuming it is solved, since. |
Hello,
I posted this error on the ownCloud.org forum and it was suggested that I post the question here.
(original post: https://forum.owncloud.org/viewtopic.php?f=14&t=31882&p=102894#p102621)
I am running ownCloud 8.2.1 on Ubuntu 14.04, PHP v 5.5.28, and desktop client v2.0.2 on a Windows 8 pro system. When I run the desktop client, it will search and compare files and directories as usual, however, the desktop client will eventually stop and throw an error. I have no trouble syncing other computers and accounts. This problem only started after upgrading my desktop client to v2.0.2. I tried uninstalling and reinstalling a fresh download of the desktop client.
Here are a few errors from the desktop client log that I thought might be pertinent:
12-07 16:23:07:961 0x4577aa8 OCC::Folder::slotSyncFinished: -> SyncEngine finished with ERROR, warn count is 884
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12-07 16:29:41:822 0x107ab958 unknown: void QHttpNetworkConnectionChannel::_q_error(QAbstractSocket::SocketError) QAbstractSocket::RemoteHostClosedError QTcpSocket(0x79f67d8) QObject(0x0) 0 false 3 0 QAbstractSocket::UnconnectedState
12-07 16:29:58:587 0x4577aa8 unknown: Failed to resolve EGL function eglGetPlatformDisplayEXT (The specified procedure could not be found.)
12-07 16:29:58:588 0x4577aa8 unknown: static QWindowsEGLStaticContext* QWindowsEGLStaticContext::create(): Could not initialize EGL display: error 0x3001
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12-07 16:30:02:492 0x4577aa8 OCC::FolderMan::slotRunOneEtagJob: No more remote ETag check jobs to schedule.
12-07 16:30:07:491 0x107ab958 unknown: void QHttpNetworkConnectionChannel::_q_error(QAbstractSocket::SocketError) QAbstractSocket::RemoteHostClosedError QTcpSocket(0x79f67d8)
It was suggested in the forum that the "RemoteHostClosedError" was strange. I do not know where to go from here. Any help resolving this would be very much appreciated!
Thanks,
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