diff --git a/CHANGELOG.md b/CHANGELOG.md
index cc8bf7ea03..efa3e95ebc 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -46,6 +46,7 @@ _Breaking developer changes, which may affect downstream projects or sites that
 #### :scissors: Operations
 #### :camera: Street-Level
 * Add Panoramax as new street level imagery provider ([#9941], thanks [@mattiapezzotti])
+* Fix intermittent issues with Bing Streetside sometimes returning API results in a undocumented format ([#10341])
 #### :white_check_mark: Validation
 * Drop deprecated validation service _ImproveOSM_ ([#10302], thanks [@arch0345])
 #### :bug: Bugfixes
diff --git a/modules/services/streetside.js b/modules/services/streetside.js
index def9bc0e3d..7f4893948a 100644
--- a/modules/services/streetside.js
+++ b/modules/services/streetside.js
@@ -114,14 +114,18 @@ function loadNextTilePage(which, url, tile) {
       const bubbleId = bubble.imageUrl;
       if (cache.points[bubbleId]) return null;  // skip duplicates
 
-      const loc = [bubble.lon, bubble.lat];
+      // workaround for https://github.com/openstreetmap/iD/issues/10341#issuecomment-2275724738
+      const loc = [
+        bubble.lon || bubble.longitude,
+        bubble.lat || bubble.latitude
+      ];
       const d = {
         loc: loc,
         key: bubbleId,
         imageUrl: bubble.imageUrl.replace('{subdomain}',
           bubble.imageUrlSubdomains[0]
         ),
-        ca: bubble.he,
+        ca: bubble.he || bubble.heading,
         captured_at: bubble.vintageEnd,
         captured_by: 'microsoft',
         pano: true,