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[issue] Capture app doesn't allow Pixel6A user to confirm to register photos. #2306
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➤ Sherry Chung commented: Kenny Hung Please check if you can reproduce this issue on Pixel phone.
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➤ Kenny Hung commented: Sherry Chung(cc Scott YanNatalie Wang) |
➤ Sherry Chung commented: Kenny Hung Ethan also encountered the same issue. Please also confirm the version for Ethan’s phone Ethan Wu |
➤ Ethan Wu commented: android 12 i haven't upgraded to 13 yet |
➤ Kenny Hung commented: Sherry ChungScott Yan (cc Natalie Wang)
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➤ Kenny Hung commented: Natalie WangEthan Wu just confirm, pixel 6 will happen this issue every time when use capture app? |
➤ Sherry Chung commented: Kenny Hung I’ll meet a friend who has pixel 6 tomorrow. And I’ll check if she can reproduce. Although QA can’t reproduce the issue now. But can you have me to list the expected step to reproduce? Eg.
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➤ Natalie Wang commented: Kenny Hung i asked Tori last night, yes she said, she encountered the issue almost every time she used the app. When she takes photo and try to confirm, it shows the internet is not connected. Then she tries to close the camera function, the app stuck. |
➤ Kenny Hung commented: Sherry Chung
Natalie Wang thanks for reporting. |
➤ Ethan Wu commented: Natalie Wang
Kenny HungSherry Chung ^^ detailed steps on how to resolve issue on Pixel 6 |
➤ Sherry Chung commented: Natalie Wang We still haven’t found the root cause of this issue. But follow above steps can temporally resolved the issue. If it happens again, do again. |
➤ Natalie Wang commented: Sherry ChungEthan WuKenny Hung |
➤ Sherry Chung commented: Kenny Hung Please mark this as "limitation". I'll open another issue ASANA related to this issue. |
➤ Natalie Wang commented: Kenny HungEthan Wu cc Sherry Chung |
➤ Sam commented: Kenny Hung, just in case can you send me that phone so I can debug/develop on that phone for faster iteration? |
➤ Sherry Chung commented: Sam We'll need to purchase a new pixel 6 / 6a phone for this |
➤ Scott Yan commented: @sam ( https://dt42-numbers.slack.com/team/U03CHALFFSA ) can u provide me with your address and contact number? |
➤ Sam commented: Scott Yan, received the phone. |
➤ Scott Yan commented: Sam OK thanks ,Is there an invoice in there? |
➤ Sam commented: I just tested on pixel 6a [demo ( https://youtu.be/lVVdRcAytZ0 )]. capture app version: 0.69.1 |
➤ Kenny Hung commented: Sam Could you try these steps as below?
detail: https://dt42-numbers.slack.com/archives/CS29L7Z5H/p1666685216160579 ( https://dt42-numbers.slack.com/archives/CS29L7Z5H/p1666685216160579 ) |
➤ Sherry Chung commented: Sam Let QA know if you can successfully reproduce this issue |
➤ Sam commented: Sherry Chung, yes I was able to reproduce the issue. Will work on it. |
➤ Sherry Chung commented: Sam Thank you. I think there should be 3 issue relates to this.
Kenny Hung Can you help me to also open the ASANA card for #1 & #2 and also put in next sprint? I can do the user story review. |
➤ Sam commented: Dev Status Update: This issue Cannot read properties of undefined (reading 'digest') is preventing from uploading capture. I explained in claap ( https://app.claap.io/numbers-protocol/dev-pixel-6a-cannot-read-properties-of-undefined-reading-digest-c-O35CsUM4Uy-ED1VtphD94pF ) and will try to fix it. |
➤ Sam commented: Here is the PR ( #2332 ) |
➤ Sam commented: This PR ( #2346 ) can be a fix. |
Natalie Wang
capture-app
issues :user can't confirm the photo after taking a photo
Phone : Pixel 6a , latest version. ( she download Capture app last friday)
reproduce steps
In additional information (See Slack):
[Update]
See https://dt42-numbers.slack.com/archives/CS29L7Z5H/p1666685216160579
Sherry can find the way to reproduce this issue every time. It only happens on Pixel 6 (and after version). On Pixel 7, it happens occasionally. But on Pixel 6, it almost happens all the time.
User story
As a pixel 6 user, I want use capture app to take a photo normally, so that I can use it create my creation on web3.
┆Issue is synchronized with this Asana task by Unito
┆Created By: Scott Yan
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