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OCC app:enable process stop with "Could not download app twofactor_totp" #1063

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j0inty opened this issue Jan 26, 2021 · 1 comment
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@j0inty
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j0inty commented Jan 26, 2021

Steps to reproduce

  1. Update Nextcloud from 20.0.5 to 20.0.6

Expected behaviour

App gets enabled after the "occ upgrade" process.

Actual behaviour

The occ app:enable process failed with

user@server: sudo -u www-data -g www-data php -f nextcloud/occ app:enable twofactor_totp --verbose
Could not download app twofactor_totp`

Now I am not able to login again due I am missing my backup codes so I tried also

sudo -u www-data -g www-data php -f nextcloud/occ app:disable twofactor_backupcodes
twofactor_backupcodes can't be disabled.

Server configuration

Operating system:
Debian 10
Web server:
Apache
Database:
PostgreSQL
PHP version:
php7.4
Version: (see admin page)
20.0.6
Updated from an older version or fresh install:
Upgrading from 20.0.5

List of activated apps:

sudo -u www-data -g www-data php -f nextcloud/occ app:list
Enabled:
  - accessibility: 1.6.0
  - activity: 2.13.4
  - admin_audit: 1.10.0
  - apporder: 0.11.0
  - breezedark: 20.0.3
  - bruteforcesettings: 2.0.1
  - calendar: 2.1.3
  - checksum: 1.0.1
  - cloud_federation_api: 1.3.0
  - contacts: 3.4.3
  - contactsinteraction: 1.1.0
  - dashboard: 7.0.0
  - dav: 1.16.2
  - extract: 1.3.0
  - federatedfilesharing: 1.10.2
  - federation: 1.10.1
  - files: 1.15.0
  - files_antivirus: 3.1.1
  - files_downloadactivity: 1.9.0
  - files_external: 1.11.1
  - files_linkeditor: 1.1.3
  - files_markdown: 2.3.1
  - files_pdfviewer: 2.0.1
  - files_retention: 1.9.0
  - files_rightclick: 0.17.0
  - files_sharing: 1.12.2
  - files_trackdownloads: 1.9.0
  - files_trashbin: 1.10.1
  - files_videoplayer: 1.9.0
  - flowupload: 1.1.2
  - groupfolders: 8.2.0
  - impersonate: 1.7.0
  - logreader: 2.5.0
  - lookup_server_connector: 1.8.0
  - maps: 0.1.8
  - notes: 3.5.1
  - notifications: 2.8.0
  - oauth2: 1.8.0
  - password_policy: 1.10.1
  - passwords: 2020.12.2
  - photos: 1.2.3
  - previewgenerator: 3.1.0
  - privacy: 1.4.0
  - provisioning_api: 1.10.0
  - quota_warning: 1.9.1
  - recommendations: 0.8.0
  - serverinfo: 1.10.0
  - settings: 1.2.0
  - sharebymail: 1.10.0
  - tasks: 0.13.6
  - text: 3.1.0
  - theming: 1.11.0
  - twofactor_backupcodes: 1.9.0
  - updatenotification: 1.10.0
  - user_status: 1.0.1
  - video_converter: 1.0.0
  - viewer: 1.4.0
  - weather_status: 1.0.0
  - workflowengine: 2.2.0
Disabled:
  - bookmarks
  - comments
  - encryption
  - files_versions
  - firstrunwizard
  - metadata
  - nextcloud_announcements
  - support
  - survey_client
  - systemtags
  - user_ldap

The content of config/config.php:

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "updater.secret": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "20.0.6.1",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "log_type": "syslog",
        "logfile": "",
        "logdateformat": "d-m-Y H:i:s",
        "logtimezone": "Europe\/Berlin",
        "loglevel": 2,
        "syslog_tag": "nextCloud_my-domain",
        "forcessl": true,
        "maintenance": false,
        "trusted_domains": [
            "cloud.my-domain.net",
            "c.my-domain.net"
        ],
        "mail_smtpmode": "sendmail",
        "mail_smtpauthtype": "PLAIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "xframe_restriction": false,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "forceSSLforSubdomains": true,
        "mail_smtpport": "25",
        "cron_log": true,
        "cron.lockfile.location": "\/var\/log\/apache2",
        "trashbin_retention_obligation": "auto",
        "versions_retention_obligation": "disabled",
        "activity_expire_days": 730,
        "log_rotate_size": 15728640,
        "debug": false,
        "filelocking.enabled": true,
        "filelocking.ttl": 3600,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 5,
            "dbindex": 0
        },
        "minimum.supported.desktop.version": "2.6.4",
        "quota_include_external_storage": false,
        "enable_previews": true,
        "preview_max_x": 1024,
        "preview_max_y": 1024,
        "preview_max_scale_factor": 10,
        "preview_max_filesize_image": 25,
        "appstore.experimental.enabled": true,
        "appstoreenabled": true,
        "appcodechecker": true,
        "updatechecker": true,
        "has_internet_connection": true,
        "check_for_working_webdav": true,
        "check_for_working_wellknown_setup": true,
        "check_for_working_htaccess": true,
        "asset-pipeline.enabled": true,
        "defaultapp": "files",
        "knowledgebaseenabled": true,
        "enable_avatars": true,
        "allow_user_to_change_display_name": true,
        "skeletondirectory": "",
        "htaccess.RewriteBase": "\/",
        "upgrade.disable-web": true,
        "updater.release.channel": "stable",
        "overwrite.cli.url": "https:\/\/cloud.my-domain.net",
        "theme": "fairnatics-owncloud-theme",
        "login_form_autocomplete": false,
        "twofactor_enforced": "false",
        "twofactor_enforced_groups": ['admin'],
        "twofactor_enforced_excluded_groups": [],
        "mail_sendmailmode": "pipe",
        "app_install_overwrite": [
            "files_downloadactivity",
            "metadata",
            "flowupload",
            "video_converter",
            "twainwebscan",
            "files_trackdownloads",
            "checksum",
            "files_retention",
            "breezedark"
        ],
        "data-fingerprint": "2a66b4d352f86a0a6953e08dgf9887dc"
    }
}
ro

Client configuration

Browser:

Operating system:

Logs

Web server error log

Server log (data/nextcloud.log)
Nothing will written into any logs
Browser log

@ChristophWurst
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Fixed by nextcloud/server#25335

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