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Error ios sync app #6280

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Tealk opened this issue Aug 27, 2017 · 5 comments
Closed

Error ios sync app #6280

Tealk opened this issue Aug 27, 2017 · 5 comments

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@Tealk
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Tealk commented Aug 27, 2017

Steps to reproduce

  1. Open Nextcloud iOS App
  2. Try to sync

Expected behaviour

Sync files

Actual behaviour

Internal Server error message

Log:
{"reqId":"Iz3N4UpSzskLNbWWB827","level":4,"time":"27.08.17 22:50:05","remoteAddr":"79.225.126.136","user":"Tealk","app":"webdav","method":"GET","url":"/remote.php/webdav/Workspace/Pamela.jpg","message":"Exception: {"Exception":"OCP\\Encryption\\Exceptions\\GenericEncryptionException","Message":"Bad Signature","Code":0,"Trace":"#0 \/var\/www\/nextcloud\/apps\/encryption\/lib\/Crypto\/Crypt.php(463): OCA\\Encryption\\Crypto\\Crypt->checkSignature('z5bfcV6F3VVFU7u...', '\\x83\\x0E;\\x81\\x07|%0\\xC5\\xAB\\xC3\\x9A\\x1E+\\x94...', '0dd8325f2827026...')\n#1 \/var\/www\/nextcloud\/apps\/encryption\/lib\/Crypto\/Encryption.php(378): OCA\\Encryption\\Crypto\\Crypt->symmetricDecryptFileContent('z5bfcV6F3VVFU7u...', '\\x83\\x0E;\\x81\\x07|%0\\xC5\\xAB\\xC3\\x9A\\x1E+\\x94...', 'AES-256-CTR', 0, 0)\n#2 \/var\/www\/nextcloud\/lib\/private\/Files\/Stream\/Encryption.php(460): OCA\\Encryption\\Crypto\\Encryption->decrypt(*** sensitive parameters replaced ***)\n#3 \/var\/www\/nextcloud\/lib\/private\/Files\/Stream\/Encryption.php(291): OC\\Files\\Stream\\Encryption->readCache()\n#4 [internal function]: OC\\Files\\Stream\\Encryption->stream_read(8192)\n#5 \/var\/www\/nextcloud\/3rdparty\/icewind\/streams\/src\/Wrapper.php(83): fread(Resource id #44, 8192)\n#6 \/var\/www\/nextcloud\/3rdparty\/icewind\/streams\/src\/CallbackWrapper.php(91): Icewind\\Streams\\Wrapper->stream_read(8192)\n#7 [internal function]: Icewind\\Streams\\CallbackWrapper->stream_read(8192)\n#8 \/var\/www\/nextcloud\/3rdparty\/sabre\/http\/lib\/Sapi.php(78): stream_copy_to_stream(Resource id #47, Resource id #49, '76964')\n#9 \/var\/www\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(498): Sabre\\HTTP\\Sapi::sendResponse(Object(Sabre\\HTTP\\Response))\n#10 \/var\/www\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#11 \/var\/www\/nextcloud\/apps\/dav\/appinfo\/v1\/webdav.php(71): Sabre\\DAV\\Server->exec()\n#12 \/var\/www\/nextcloud\/remote.php(162): require_once('\/var\/www\/nextcl...')\n#13 {main}","File":"\/var\/www\/nextcloud\/apps\/encryption\/lib\/Crypto\/Crypt.php","Line":483}","userAgent":"Nextcloud/00005 CFNetwork/887 Darwin/17.0.0","version":"12.0.2.0"}

General server configuration

Operating system: Linux Anzah-Cloud 3.16.0-4-amd64 #1 SMP Debian 3.16.43-2+deb8u2 (2017-06-26) x86_64

Web server: Apache/2.4.10 (Debian) (apache2handler)

Database: mysql 5.7.19

PHP version: 7.1.8-2+020170804100723.7+jessie1.gbpae7f04

PHP-modules loaded 
 - Core
 - date
 - libxml
 - openssl
 - pcre
 - zlib
 - filter
 - hash
 - Reflection
 - SPL
 - session
 - standard
 - apache2handler
 - mysqlnd
 - PDO
 - xml
 - apcu
 - apc
 - calendar
 - ctype
 - curl
 - dom
 - mbstring
 - fileinfo
 - ftp
 - gd
 - geoip
 - gettext
 - iconv
 - igbinary
 - intl
 - json
 - exif
 - mcrypt
 - msgpack
 - mysqli
 - pdo_mysql
 - Phar
 - posix
 - readline
 - shmop
 - SimpleXML
 - sockets
 - sysvmsg
 - sysvsem
 - sysvshm
 - tokenizer
 - wddx
 - xmlreader
 - xmlwriter
 - xsl
 - zip
 - memcached
 - Zend OPcache

Nextcloud configuration

Nextcloud version: 12.0.2 - 12.0.2.0

Updated from an older Nextcloud/ownCloud or fresh install: YOUR ANSWER HERE

Where did you install Nextcloud from: YOUR ANSWER HERE

Are you using external storage, if yes which one: files_external is disabled

Are you using encryption: yes

Are you using an external user-backend, if yes which one: YOUR ANSWER HERE (LDAP/ActiveDirectory/Webdav/...)

Signing status 
[]
Enabled apps 
 - activity: 2.5.2
 - admin_audit: 1.2.0
 - admin_notifications: 1.0.0
 - apporder: 0.4.0
 - bookmarks: 0.10.1
 - bruteforcesettings: 1.0.2
 - calendar: 1.5.3
 - comments: 1.2.0
 - contacts: 1.5.3
 - dav: 1.3.0
 - encryption: 1.6.0
 - federatedfilesharing: 1.2.0
 - federation: 1.2.0
 - files: 1.7.2
 - files_downloadactivity: 1.1.1
 - files_pdfviewer: 1.1.1
 - files_reader: 1.0.4
 - files_sharing: 1.4.0
 - files_texteditor: 2.4.1
 - files_trashbin: 1.2.0
 - files_versions: 1.5.0
 - files_videoplayer: 1.1.0
 - firstrunwizard: 2.1
 - issuetemplate: 0.2.2
 - logreader: 2.0.0
 - lookup_server_connector: 1.0.0
 - mail: 0.6.4
 - news: 11.0.5
 - nextcloud_announcements: 1.1
 - notifications: 2.0.0
 - oauth2: 1.0.5
 - password_policy: 1.2.2
 - provisioning_api: 1.2.0
 - quota_warning: 1.0.1
 - serverinfo: 1.2.0
 - sharebymail: 1.2.0
 - socialsharing_email: 1.0.1
 - survey_client: 1.0.0
 - systemtags: 1.2.0
 - tasks: 0.9.5
 - theming: 1.3.0
 - twofactor_backupcodes: 1.1.1
 - twofactor_totp: 1.3.1
 - twofactor_u2f: 1.3.3
 - updatenotification: 1.2.0
 - workflowengine: 1.2.0
Disabled apps 
 - files_external
 - gallery
 - user_external
 - user_ldap
Content of config/config.php 
{
    "instanceid": "ocz6kekhpjaq",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "anzah.cloud"
    ],
    "datadirectory": "\/home\/anzahcloud",
    "overwrite.cli.url": "https:\/\/anzah.cloud",
    "dbtype": "mysql",
    "version": "12.0.2.0",
    "dbname": "anzahcloud",
    "dbhost": "localhost",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "logtimezone": "Europe\/Berlin",
    "installed": true,
    "forcessl": true,
    "asset-pipeline.enabled": true,
    "theme": "",
    "log_type": "owncloud",
    "logfile": "\/home\/anzahcloud\/nextcloud.log",
    "loglevel": 2,
    "syslog_tag": "ownCloud",
    "logdateformat": "d.m.y H:i:s",
    "log_query": false,
    "cron_log": true,
    "log_rotate_size": 104857600,
    "versions_retention_obligation": "auto, 120",
    "trashbin_retention_obligation": "auto, 60",
    "mail_from_address": "noreply",
    "mail_smtpmode": "smtp",
    "mail_domain": "anzahcraft.de",
    "maintenance": false,
    "updatechecker": false,
    "appstore.experimental.enabled": true,
    "enable_previews": true,
    "preview_max_x": 2048,
    "preview_max_y": 2048,
    "preview_max_filesize_image": 50,
    "preview_max_scale_factor": 10,
    "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
    "preview_office_cl_parameters": " --headless --nologo --nofirststartwizard --invisible --norestore -convert-to pdf -outdir ",
    "enabledPreviewProviders": [
        "OC\\Preview\\PNG",
        "OC\\Preview\\JPEG",
        "OC\\Preview\\GIF",
        "OC\\Preview\\BMP",
        "OC\\Preview\\MP3",
        "OC\\Preview\\TXT",
        "OC\\Preview\\MarkDown",
        "OC\\Preview\\OpenDocument",
        "OC\\Preview\\PDF"
    ],
    "memcache.local": "\\OC\\Memcache\\APCu",
    "blacklisted_files": [
        ".htaccess"
    ],
    "minimum.supported.desktop.version": "2.2.2",
    "assetdirectory": "\/var\/www\/nextcloud",
    "activity_expire_days": 365,
    "htaccess.RewriteBase": "\/",
    "mail_smtpauth": 1,
    "mail_smtphost": "s95.goserver.host",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "singleuser": false,
    "mysql.utf8mb4": true
}

Client configuration

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.105 Safari/537.36 Vivaldi/1.92.917.43

Operating system: YOUR ANSWER HERE

Logs

Web server error log 
Insert your webserver log here
Nextcloud log (data/nextcloud.log) 
Insert your Nextcloud log here
Browser log 
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@tflidd
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Contributor

tflidd commented Aug 27, 2017

Bad Signature

There are bad signatures for some encrypted files. Can you open these files on the web-interface?

@Tealk
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Author

Tealk commented Aug 28, 2017

no, i cant open it on web-interface
but i have install cloud new today.
It started when I installed groupfolders

@tflidd
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tflidd commented Aug 28, 2017

If you don't use external storage, don't use the encryption app. if you want to protect data at rest on your hard drive, use hard drive encryption tools of your OS.

@tflidd tflidd closed this as completed Aug 28, 2017
@Tealk
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Tealk commented Aug 28, 2017

@tflidd Is there a recommendation for nextcloud and debian?

@tflidd
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tflidd commented Sep 2, 2017

dm-crypt for full hard disk encryption:
https://debian-administration.org/article/469/How_to_set_up_an_encrypted_filesystem_in_several_easy_steps
https://www.linux.com/learn/how-encrypt-linux-file-system-dm-crypt

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@tflidd @Tealk