Issues with External Nextcloud Storage

[stefanovazzocell]

Similar Issue here

Steps to reproduce

1. Add share from another NextCloud server trough the External Storage plugin

Expected behaviour

I should be able to access the folder.

Actual behaviour

Get an error (503 | Sabre\DAV\Exception\ServiceUnavailable): Storage is temporarily not available

Server configuration

Operating system:
Ubuntu
Web server:
Apache
Database:
MySQL
PHP version:
7.0+
Nextcloud version: (see Nextcloud admin page)
11.0.2 (stable)
Updated from an older Nextcloud/ownCloud or fresh install:
(Fresh) New Install
Where did you install Nextcloud from:
https://nextcloud.com/ - Archive version
Signing status:

Signing status

No errors have been found.

Enabled:

• activity: 2.4.1
• admin_audit: 1.1.0
• comments: 1.1.0
• dav: 1.1.1
• encryption: 1.4.1
• external: true
• federatedfilesharing: 1.1.1
• federation: 1.1.1
• files: 1.6.1
• files_external: 1.1.2
• files_pdfviewer: 1.0.1
• files_sharing: 1.1.1
• files_texteditor: 2.2
• files_trashbin: 1.1.0
• files_versions: 1.4.0
• files_videoplayer: 1.0.0
• firstrunwizard: 2.0
• gallery: 16.0.0
• logreader: 2.0.0
• lookup_server_connector: 1.0.0
• nextcloud_announcements: 1.0
• notifications: 1.0.1
• password_policy: 1.1.0
• provisioning_api: 1.1.0
• serverinfo: 1.1.1
• sharebymail: 1.0.1
• spreed: 1.2.0
• survey_client: 0.1.5
• systemtags: 1.1.3
• theming: 1.1.1
• twofactor_backupcodes: 1.0.0
• twofactor_totp: 1.1.0
• updatenotification: 1.1.1
• workflowengine: 1.1.1
  Disabled:
• files_accesscontrol
• files_automatedtagging
• files_retention
• templateeditor
• user_external
• user_ldap
• user_saml

$CONFIG = array (
'instanceid' => '',
'passwordsalt' => '',
'secret' => '',
'trusted_domains' =>
array (
0 => 'cloud.stefanovazzoler.com',
),
'datadirectory' => '',
'overwrite.cli.url' => 'https://cloud.stefanovazzoler.com',
'dbtype' => 'mysql',
'version' => '11.0.2.7',
'dbname' => '',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '',
'dbpassword' => '***',
'logtimezone' => 'UTC',
'installed' => true,
);

Config report

{
"system": {
"instanceid": "ockdlk2gei4x",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"cloud.stefanovazzoler.com"
],
"datadirectory": "/var/www/other/cloud-data",
"overwrite.cli.url": "https://cloud.stefanovazzoler.com",
"dbtype": "mysql",
"version": "11.0.2.7",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "localhost",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"logtimezone": "UTC",
"installed": true
}
}

Are you using external storage, if yes which one: nextclout

Are you using encryption: yes (disabled on external storage)

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Chrome

Operating system: Windows 10

Logs

Web server error log

Web server error log

No Errors

Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"***","remoteAddr":"***","app":"core","message":"Default encryption module not loaded","level":3,"time":"2017-03-05T17:00:00+00:00","method":"PROPFIND","url":"\/remote.php\/webdav\/Sharename","user":"***","version":"11.0.2.7"} {"reqId":"***","remoteAddr":"***","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 503 Storage is temporarily not available\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\ServiceUnavailable\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(939): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\ObjectTree->getNodeForPath('Sharename')\\n#1 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(336): Sabre\\\\DAV\\\\Server->getPropertiesForPath('Sharename', Array, 1)\\n#2 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPropFind(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#3 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#4 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PROPFIND', Array)\\n#5 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#6 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(60): Sabre\\\\DAV\\\\Server->exec()\\n#7 \\\/var\\\/www\\\/subdomain\\\/cloud\\\/remote.php(165): require_once('\\\/var\\\/www\\\/subdom...')\\n#8 {main}\",\"File\":\"\\\/var\\\/www\\\/subdomain\\\/cloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/ObjectTree.php\",\"Line\":162,\"User\":\"***\"}","level":4,"time":"2017-03-05T17:00:00+00:00","method":"PROPFIND","url":"\/remote.php\/webdav\/Sharename","user":"***","version":"11.0.2.7"}

Browser log

Browser log

PROPFIND https://cloud.stefanovazzoler.com/remote.php/webdav/Tungsten 503 ()

[LuCu11]

I have the an similar issue, I get the same 503 error, but I access the SMB-Share via WebDav, and the message comes after several minutes without access

[LuCu11]

I have new infos:
I did a clean installation with nextcloud 11, all works pretty fine!
yesterday a did a Debian upgrade, and the issue comes back :-(
I have no idea where should be the problem, is there anybody who can help us?
I user php 5.6

[MorrisJobke]

I have no idea where should be the problem, is there anybody who can help us?

Sadly we can't reproduce this. Maybe ask in the forums (https://help.nextcloud.com) for help, because that is the place were setup specific problems are discussed. If you have a clear way to reproduce this, we are happy to build a fix for that into our code. Sorry for the inconvenience

Thanks