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[Reporting] Improve "Max attempts reached" failure message #70989

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tsullivan opened this issue Jul 7, 2020 · 3 comments
Closed

[Reporting] Improve "Max attempts reached" failure message #70989

tsullivan opened this issue Jul 7, 2020 · 3 comments
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(Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead enhancement New value added to drive a business result Feature:Reporting:Framework Reporting issues pertaining to the overall framework needs-team Issues missing a team label

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@tsullivan
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When a reporting job fails with "Max attempts reached". it indicates the screenshot couldn't be completed before the timeout of xpack.reporting.queue.timeout. However, there are separate timeouts in play, such as the timeout of waiting for the Kibana URL to open (xpack.reporting.capture.timeouts.openUrl)

We should make it more obvious that Max attempts reached means the page couldn't be captured in time before the queue timeout

Users may see a message that they should increase the "open URL timeout" when we detect that the Kibana URL is taking too long to open. It should be more obvious that this timeout is for a part of the screenshot capture sequence, and increasing that setting doesn't guarantee a report can finish in time before the queue timeout.

@tsullivan tsullivan added enhancement New value added to drive a business result (Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead labels Jul 7, 2020
@elasticmachine
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Pinging @elastic/kibana-app-services (Team:AppServices)

@elasticmachine
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Pinging @elastic/kibana-reporting-services (Team:Reporting Services)

@tsullivan
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This was solved in #64853

@sophiec20 sophiec20 added Feature:Reporting:Framework Reporting issues pertaining to the overall framework and removed (Deprecated) Team:Reporting Services labels Aug 21, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Aug 21, 2024
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Labels
(Deprecated) Feature:Reporting Use Reporting:Screenshot, Reporting:CSV, or Reporting:Framework instead enhancement New value added to drive a business result Feature:Reporting:Framework Reporting issues pertaining to the overall framework needs-team Issues missing a team label
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