diff --git a/apps/docs/docs/faq.md b/apps/docs/docs/faq.md new file mode 100644 index 0000000000..e53c226881 --- /dev/null +++ b/apps/docs/docs/faq.md @@ -0,0 +1,24 @@ +# FAQ + +## How do I move my typebots from the old version to the new version? + +Because Typebot is built on a new infrastructure that allows maximum freedom and performance, you won't be able to migrate your typebots from v1 to v2. +Rest assured, 1.0 bots will still be available (for at least 3 months). + +The best strategy is to keep your v1 bots in v1 and create your new bots on v2 😃 + +## I can't see my previously created bots! 😱 + +It's because they now reside in v1 located at https://old.typebot.io. + +## What's the difference between v1 and v2? + +Typebot 2.0 is a brand new building experience that allows you to create unique personalized experience without having to scratch your head 😄 + +It is also built a more powerful and scalable infrastructure that unlocks many possible future features + +## I have a lifetime or pro plan on v1 but I don't have it on v2. + +Try to click again on the “Create my account” button on the email I sent you (with subject "Unlock your Typebot 2.0 plan"). It should unlock your plan. + +Otherwise, shoot an email to support@typebot.io with the email associated to your v1 account.