From 8a7779e4d908ebc60e5a9ea9a3c2106ed67b1b09 Mon Sep 17 00:00:00 2001 From: Shahzor Khan Date: Fri, 28 Jun 2024 11:24:40 -0400 Subject: [PATCH 1/3] Update restore-deleted-table-records.md --- power-platform/admin/restore-deleted-table-records.md | 10 +++++++--- 1 file changed, 7 insertions(+), 3 deletions(-) diff --git a/power-platform/admin/restore-deleted-table-records.md b/power-platform/admin/restore-deleted-table-records.md index 5fb12e9caa..a80bc11326 100644 --- a/power-platform/admin/restore-deleted-table-records.md +++ b/power-platform/admin/restore-deleted-table-records.md @@ -55,16 +55,20 @@ Viewing and acting on the deleted records in the Power Apps user experience is o 1. Select **Ok** to confirm the action to restore. ## Known issues - ### Some records aren't restored Some organizations add custom business logic that deletes records related to a record that is deleted. To restore related records deleted by custom business logic, you need to apply the opposite logic on the `Restore` operation to recover the records when you restore the original record that was deleted. Records deleted via the table relationship cascade behavior process can be restored. For more information about cascade behavior, go to [Configure table relationship cascading behavior](/power-apps/developer/data-platform/configure-entity-relationship-cascading-behavior). -### Restore option not shown after enabling the recycle bin +### Deleted Records are not shown after enabling the recycle bin + +The Deleted Records might not appear even when the recycle bin feature is turned on. Verify that the **Enable RecycleBin for Organization** system job is turned on. Go to the Power Platform admin center, select the environment where this issue is happening, **Settings** > **Audit and logs** > **System jobs**, and search for **Enable RecycleBin** and confirm the **Status Reason** is **Succeeded**. If the status reason isn't **Succeeded** or despite the success state appearing correct you're not seeing the **Restore** option for deleted records, contact a [Microsoft support representative and create a support request](get-help-support.md). + +### Records deleted via table relationship cascade behavior not present in Deleted Records view. -The **Restore** button might not appear even when the recycle bin feature is turned on. Verify that the **Enable RecycleBin for Organization** system job is turned on. Go to the Power Platform admin center, select the environment where this issue is happening, **Settings** > **Audit and logs** > **System jobs**, and search for **Enable RecycleBin** and confirm the **Status Reason** is **Succeeded**. If the status reason isn't **Succeeded** or despite the success state appearing correct you're not seeing the **Restore** option for deleted records, contact a [Microsoft support representative and create a support request](get-help-support.md). +Records that were deleted via table relationship cascade behavior cannot be restored independently. To restore these records, parent deleted record should be restored. +For more information about cascade behavior, go to [Configure table relationship cascading behavior](/power-apps/developer/data-platform/configure-entity-relationship-cascading-behavior). ### See also From 3feed06a9fe3e359fa08786e0690d7bd8d5882e0 Mon Sep 17 00:00:00 2001 From: Sally Erickson Date: Fri, 28 Jun 2024 10:36:37 -0500 Subject: [PATCH 2/3] Update restore-deleted-table-records.md --- power-platform/admin/restore-deleted-table-records.md | 8 +++++--- 1 file changed, 5 insertions(+), 3 deletions(-) diff --git a/power-platform/admin/restore-deleted-table-records.md b/power-platform/admin/restore-deleted-table-records.md index a80bc11326..1c10e0e050 100644 --- a/power-platform/admin/restore-deleted-table-records.md +++ b/power-platform/admin/restore-deleted-table-records.md @@ -4,7 +4,7 @@ description: "Learn how to use the Power Platform admin center to view restore d author: Mattp123 ms.component: pa-admin ms.topic: conceptual -ms.date: 06/11/2024 +ms.date: 06/28/2024 ms.subservice: admin ms.author: adkuppa search.audienceType: @@ -61,9 +61,11 @@ Some organizations add custom business logic that deletes records related to a r Records deleted via the table relationship cascade behavior process can be restored. For more information about cascade behavior, go to [Configure table relationship cascading behavior](/power-apps/developer/data-platform/configure-entity-relationship-cascading-behavior). -### Deleted Records are not shown after enabling the recycle bin +### Deleted records aren't shown after turning on the recycle bin -The Deleted Records might not appear even when the recycle bin feature is turned on. Verify that the **Enable RecycleBin for Organization** system job is turned on. Go to the Power Platform admin center, select the environment where this issue is happening, **Settings** > **Audit and logs** > **System jobs**, and search for **Enable RecycleBin** and confirm the **Status Reason** is **Succeeded**. If the status reason isn't **Succeeded** or despite the success state appearing correct you're not seeing the **Restore** option for deleted records, contact a [Microsoft support representative and create a support request](get-help-support.md). +Deleted records might not appear when the recycle bin feature is turned on. Verify that the **Enable RecycleBin for Organization** system job is turned on. Go to the Power Platform admin center, select the environment where this issue is happening, and select **Settings** > **Audit and logs** > **System jobs**. On the **System Jobs** page, search for **Enable RecycleBin**. Confirm that the **Status Reason** is **Succeeded**. + +If the **Status Reason** isn't **Succeeded**, or despite the success state appearing correct, and you're not seeing the **Restore** option for deleted records, contact a [Microsoft support representative and create a support request](get-help-support.md). ### Records deleted via table relationship cascade behavior not present in Deleted Records view. From be333b74a8b9161f118ed7a9e890de120c558f24 Mon Sep 17 00:00:00 2001 From: Sally Erickson Date: Fri, 28 Jun 2024 12:58:36 -0500 Subject: [PATCH 3/3] Update restore-deleted-table-records.md --- power-platform/admin/restore-deleted-table-records.md | 7 ++++--- 1 file changed, 4 insertions(+), 3 deletions(-) diff --git a/power-platform/admin/restore-deleted-table-records.md b/power-platform/admin/restore-deleted-table-records.md index 1c10e0e050..e1cd833c87 100644 --- a/power-platform/admin/restore-deleted-table-records.md +++ b/power-platform/admin/restore-deleted-table-records.md @@ -67,10 +67,11 @@ Deleted records might not appear when the recycle bin feature is turned on. Veri If the **Status Reason** isn't **Succeeded**, or despite the success state appearing correct, and you're not seeing the **Restore** option for deleted records, contact a [Microsoft support representative and create a support request](get-help-support.md). -### Records deleted via table relationship cascade behavior not present in Deleted Records view. +### Records deleted through cascading behaviors aren't present in Deleted Records view -Records that were deleted via table relationship cascade behavior cannot be restored independently. To restore these records, parent deleted record should be restored. -For more information about cascade behavior, go to [Configure table relationship cascading behavior](/power-apps/developer/data-platform/configure-entity-relationship-cascading-behavior). +Records that were deleted through automated, cascading behaviors can't be restored independently. These records need to be restored in the order in which they were deleted. The original record that was deleted must be restored before any related records that were deleted through automated cascading behaviors. + +For more information about cascading behavior, go to [Configure table relationship cascading behavior](/power-apps/developer/data-platform/configure-entity-relationship-cascading-behavior). ### See also