diff --git a/FAQ.md b/FAQ.md
index 00a64f31c6..1c285ef335 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -4800,6 +4800,9 @@ Yes, favicons can be enabled in the display-settings tab page.
 To reduce privacy concerns, the app fetches favicons directly from the internet using the domain name of email addresses.
 In other words, no third-party service is used.
 
+If no favicon is shown for an email address, please check for favicons via [this service](https://realfavicongenerator.net/),
+and if there are any, please [contact me](https://contact.faircode.eu/?product=fairemailsupport).
+
 Since version 1.2210 it is also possible to use DuckDuckGo's icon service (GitHub version only).
 There are concerns about [privacy](https://github.com/duckduckgo/Android/issues/527).
 
diff --git a/index.html b/index.html
index b52e59d08a..92d7bfc79d 100644
--- a/index.html
+++ b/index.html
@@ -2443,6 +2443,7 @@ <h2>
 <p>🌎 <a href="https://translate.google.com/translate?sl=en&amp;u=https%3A%2F%2Fm66b.github.io%2FFairEmail%2F%23faq154">Google Translate</a></p>
 <p>Yes, favicons can be enabled in the display-settings tab page.</p>
 <p>To reduce privacy concerns, the app fetches favicons directly from the internet using the domain name of email addresses. In other words, no third-party service is used.</p>
+<p>If no favicon is shown for an email address, please check for favicons via <a href="https://realfavicongenerator.net/">this service</a>, and if there are any, please <a href="https://contact.faircode.eu/?product=fairemailsupport">contact me</a>.</p>
 <p>Since version 1.2210 it is also possible to use DuckDuckGo’s icon service (GitHub version only). There are concerns about <a href="https://github.com/duckduckgo/Android/issues/527">privacy</a>.</p>
 <p>Since version 1.2213 it is possible to configure an alternative URI to fetch favicons in the debug options by temporarily enabling debug mode in the miscellaneous-settings tab page. For example:</p>
 <pre><code>https://icons.duckduckgo.com/ip3/{domain}.ico